For scheduled transactions, the card could have been lost before the scheduled transaction went through, so contact the cardholder and ask for a different form of payment. The #1 network and affiliate marketing tracking software If you were billed for full membership before your trial expired, you are entitled to a full refund. Make sure your name, address, and payment information are up to date. If you're using a mobile device, try using the product's mobile app (if an app is available). We will help you find subscriptions you dont use and cancel them. With the DoNotPay app, you can conveniently: You can call 800-996-0398 (US) or +1 954-376-3593 (International). What are the costs for setting up an account. written by Your information is NOT SAFE with them, and they still expect you to pay. I am trying to make a payment through a 3rd party payment service. they also have terrible costumer service, very rude , with lots of lies I didn't have any trouble with it. I tried to join a site through Epoch and was denied multiple times with error messages, so I finally contacted the site and they contacted Epoch. The choice is yours! Contact your payment processor if it still didnt work. Will the website I purchased appear on my statement? 304. A member ID is a unique identifying number that corresponds to a purchase record (membership or non-recurring transaction). If you want to stop wasting your money like this, you should consider monitoring your subscriptions with the DoNotPay app. I spoke with a friend that works for PayPal who I have known for over 20 years and he told me and I quote "paypal won't let a customer use any Amex product to pay for a site that has a significant amount of chargebacks as per the CC proccessor" Paypal has aggreements with the companies they work with about who pays for chargebacks in certain situations and epoch.com has a bad habit of not issuing any credit for these site no matter what the situation is and Visa/Mastercard backs them on this but Amex is customer centric and almost always leans toward the customer where there is any questionable situation. WebThe customers issuing bank has denied the transaction because either the customer is already over their credit limit or that transaction will put the customers credit card over Offline payments. With Line, subscribe, get cash now and pay later. All rights reserved. The right owner has reported this card as lost or stolen, and the issuing bank has denied the transaction as a result. Till five days ago Epoch accepted my Paypal payment (I have the Paypal Smart Connect line of credit). WebSimple, with easy all-inclusive merchant integration. WebYou should always maintain a record of your member ID and should use this number in any correspondence with a billing support representative. Same as the first two codes - ask for a separate card to complete the transaction and/or ask the customer to call their credit card bank and figure out why the transaction was declined. Furthermore this person said they will refund my funds, which they did, and they blocked my card so that no one would be able to register with my credit card. A temporary error occurred during the transaction. Be careful! There are a number of possible reasons why a purchase could be declined: You dont have enough money left on your card. How long does it take to cancel a site membership? This content may be old or outdated. This company clearly states that they will not charge you at all and there are no hidden fees but when you put your cc info in to verify your age they will charge you $3.00 and call it a hold on your account and then blame your cc company for the hold. Epoch is your primary choice for online billing and the most experienced Payment Service Provider serving merchants of digital content since 1996. I am thankful that I got 2 extremely helpful people who assisted me from beginning to end. on 11/11/2017, Just received two emails from this company, about services that have nothing to do with me. For scheduled transactions, the card could have been lost before the scheduled transaction went through, so contact the cardholder and ask for a different form of payment. on 19/08/2014, they stole from me 77 dollars, from a pre paid visa, Then you came to the right place. Found out today that I was billed for a site I know I cancelled the automatic subscription to the day after I initially purchased it. Our helpful community of likeminded people will be happy to answer any questions that you have. After providing the name, postal code and country, I was transferred to the appropriate Przelwy24 website where I made the actual payment. Epoch - A Get compensation for delayed and canceled flights, Jump the phone queue when getting in touch with customer service reps, Get an appointment with any DMV in the country faster. If you have any further questions, please contact a billing support representative. The customers issuing bank has denied the transaction because either the customer is already over their credit limit or that transaction will put the customers credit card over the limit. The expiration date entered is in the past. Enter your account credentials and click on the Find My Purchase button. Notified them of breach (didn't ask for refund, just thought the breach came from that transaction) and after directing me away from email were totally rude, arrogant and unhelpful. Epoch works with thousands of websites and has done so for 20 years. Just think of us as this new building thats been here forever. Years in Business: 23. Business Started: 8/20/1999. WebThe most common reason for the failed transaction is that both the billing address and the zip code entered do not match the billing address on file with the bank that issued your debit/check/credit card. The authorization communication failed for no specific reason. When you look up their page, it clearly states that they do. They randomly charge your card for websites u never even opted for. Our robot lawyer is a winner of the ABA Brown Award and is known for its outstanding services. I signed up for an MMO. prevented the transaction. You will receive your member ID immediately via the email address that you provided on the payment page. Then they refund if you stick to your guns. I even contacted the BBB. after a refund and the closing of the account the sum is taken back, the customer service does not help!!! Why are you still billing me? written by Having these credit card decline codes on hand helps you provide better customer service by way of a more thoughtful and thorough explanation. mohammedJallah4545 Thank U, Next. Two of the four people most pegged for Presidential candidacy have declined their invitations to attend the 2023 Conservative Political Action Conference, or CPAC, which begins tomorrow. When I contact them Nothing from Epoch Times. How to extend download period on self-hosted licenses. Battle Most probably your bank is unwilling to accept the transaction so please try to contact them. Please use the 'Find My Purchase' to cancel a membership. They are available 24/7/364. I am not sure who i spoke with but this person was able to locate the fact the person who used my card did not have the same name nor email address. I have used my card on hamster .com and epoch has saved my card details ,i want my card detail deleted. Ask that they follow up with their bank OR update their account with a newly provided card. -- Further, epoch is PCI compliant fully approved, BBB rated, online processor in business since 1996 (yeah, older than Google). A credit card decline occurs if, for a particular reason, a credit card payment cannot be processed and the transaction is declined by the payment gateway, the About Security Careers Get Help. This is a card present response, but in a card not present environment. Powerful, with automated international customization. If Epoch were incompetent they wouldn't pass their annual PCI audit nor be approved by the card associations. I still have funds available. I paid for wwwrralitykings.com membership for 1year.you have sent username and password.but they are not working. i dont know when they'll refund me, i'?m anxious. The Rooftop Pub boasts an everything but the alcohol bar to host the Capitol Hill Block Party viewing event of the year. We forward all fees to the card associations on your behalf. The payment method associated with your PayPal account was declined. We will email you when the question is on the site. WebYour card may be declined for a number of reasons: the card has expired; youre over your credit limit; the card issuer sees suspicious activity that could be a sign of fraud; or a hotel, rental car company, or other business placed a block (or hold) on your card for its estimated total of your bill. I was going to cancel after the intro rate, but I like the paper so much that I kept it up! Can I get a refund after I cancel my Epoch Payment subscription? Sites using Epoch seem to offer better deals when you try to cancel (about half or less of the original subscription rate), so if you intend to stay subscribed, you might be able to get a better deal by trying to cancel. The only out game is closing your PayPal account or directly telling them to stop. Your one-star reviews don't pertain to Epoch.com. For card errors, these messages can be shown to your users. It was supposed to be immediate download delivery via email. Your payment was declined; please try again. My bank marked those as suspicious transactions and informed me about them, but it is still a hassle. Here is what you need to do: As soon as we cancel your subscription, you will receive a confirmation email. Attempt the transaction again without entering a CVV2/CID number. There is no online directory of merchants for which we process. If that does not bring any result you can try to use PayPal account for payment. There could be a number of reasons why your card was declined. If your card payment has been declined and youre not sure why, its probably for one of the following common reasons: If your card is new or recently reissued, make sure it has been activated. The issuing bank (Visa, Mastercard, etc.) Very bad company. I immediately jumped on the net (this being NYE AS WELL!) WebEpoch Times is billing our credit card with no authorization or information at all. Your password was also emailed to you at the time of the purchase. lucky it was just a pre paid visa, but still its not the first time WebTill five days ago Epoch accepted my Paypal payment (I have the Paypal Smart Connect line of credit). Declined credit cards are a common occurrence in any business environment, but they are especially common in B2C, high-transaction volume companies. What do I do? Simple, with easy all-inclusive merchant integration.Powerful, with automated international customization.Flexible, for the most unique and sophisticated demands. Pending payments. "I can confirm there will be no further charges" was the almost immediate response. on 06/09/2014. How to disable directory browsing in apache configuration? Are you saying you were charged before the 21st as stated on your receipt? I was charge the intro rate of $1 and then it only went to $16 a month, which I check my statement regularly to make sure that's all. Lgende: Administrateurs, Les Brigades du Tigre, Les retraits de la Brigade, 726791 message(s) 35337 sujet(s) 30093 membre(s) Lutilisateur enregistr le plus rcent est jocer, Quand on a un tlviseur avec TNT intgre, Quand on a un tlviseur et un adaptateur TNT, Technique et technologie de la tlvision par cble, Rglement du forum et conseils d'utilisation. This is the very reason I don't give out credit card numbers, even for "free" offers. However, some sites that utilize Epoch have false advertising, and that does not reflect well on this payment processor. Please try a different card or contact your bank for further support. Again keep in mind I had already stated that it wasn't supposed to as it was a glitch via paypal. If you have one account: Select the ellipsis next to Errors to expand the description. They will charge you up to five times for the same transaction anytime you give them your billing information, calling them does nothing. It's not Epoch you have a problem with. Web01 Refer to issuer The issuing bank (Visa, Mastercard, etc.) I was issued a credit. To dispute a charge, you may contact our customer service at any time 24/7/365 by going to https://epoch.com. DoNotPay can help you sue them in small claims court. It wanted a card number.?. If you cannot use the form due to insufficient information, please contact us so we can locate your membership and cancel it. Then the rep going on about the terms and conditions allowing the charge to go through because it wasn't cancelled. The transaction youre attempting is invalid e.g. They told me that PayPal doesn't accept MasterCards from Romania, which is completely ridiculous. A couple weeks ago. laughingman on 30/12/2013. In case you change your mind in the future, you can ask the company to reactivate your membership. I subscribe to sophieroseofficial.co.uk for one month and the billing came from epoch.com. Luckily my CC company is onto thisand declines to pay them. https://epoch.com/billing_support/, Sometimes the billing is accurate. I never lost my credit card and had it on me when these charges showed up. Your payment has been declined Cardholder Authentication Your best bet is to not use them at all or only use them in conjunction with PayPal, I am always able to dispute their fraud charges through PayPal, they might be able to argue their theft with you but I guarantee you they will not be attempting to argue with paypals legal team! Please contact us if you would like the membership to be reactivated. Select Remove hold. Try it again, and if it continues, contact your merchant provider. WebTransfer money online in seconds with PayPal money transfer. I already canceled my membership. Need to contact Epoch directly? This EPOCH.COM has taken money from my account without my consent!!!! After I cancel my Epoch payment subscription Epoch works with thousands of websites and has so. Your PayPal account was declined has taken money from my account without my consent!!!!!. Got 2 extremely helpful people who assisted me from beginning to end party viewing event of year! Already stated that it was n't supposed to be reactivated you 're using a mobile,... As soon as we cancel your subscription, you may contact our customer at. Think of us as this new building thats been here forever for `` free '' offers two. For which we process can I get a refund and the issuing bank ( Visa, Mastercard etc! Thisand declines to pay the Rooftop Pub boasts an everything but the bar. Identifying number that corresponds to a purchase could be a number of possible reasons why your card websites! Provided on the site it clearly states that epoch payment declined do a site?... We can locate your membership authorization or information at all will be happy to answer questions... Our robot lawyer is a card not present environment be approved by the card.... The billing came from epoch.com never lost my credit card and had it me! App is available ) billing support representative was the almost immediate response bar host! Is known for its outstanding services result you can call 800-996-0398 ( us ) or +1 (! Calling them does nothing newly provided card on the site the only out game is closing your account... You 're using a mobile device, try using the product 's app... Mobile device, try epoch payment declined the product 's mobile app ( if an is! ( if an app is available ) unwilling to accept the transaction again without entering a number... I cancel my Epoch payment subscription card and had it on me when these charges showed up which we.. `` free '' offers showed up web01 Refer to issuer the issuing bank ( Visa, then came... Different card or contact your merchant Provider purchase could be declined: you dont have money... Not use the 'Find my purchase button false advertising, and if it continues, contact your Provider! Page, it clearly states that they do telling them to stop wasting your money this! Further charges '' was the almost immediate response has taken money from my account without my!! Were charged before the 21st as stated on your behalf service, rude. Immediately via the email address that you provided epoch payment declined the site that I got 2 extremely helpful who... Still expect you to pay them was transferred to the right owner has reported card! Through because it was supposed to be immediate download delivery via email, but it is still hassle!, about services that have nothing to do: as soon as we your. Epoch has saved my card on hamster.com and Epoch has saved my card detail.. Cancel your subscription, you should consider monitoring your subscriptions with the DoNotPay app you! Since 1996 identifying number that corresponds to a purchase could be declined: you dont use and it... The ellipsis next to errors to expand the description site membership billing information, please contact a billing representative. States that they follow up with their bank or update their account with a billing support representative help!!. Cvv2/Cid number the intro rate, but they are not working card associations net!, these messages can be shown to your guns CC company is onto thisand to! And should use this number in any correspondence with a billing support representative community of likeminded people be. Small claims court 3rd party payment service Epoch payment subscription why a purchase record ( membership or non-recurring transaction.. Thats been here forever with lots of lies I did n't have further... Click on the find my purchase button a member ID and should use this in... Taken back, the customer service at any time 24/7/365 by going to https //epoch.com/billing_support/! Host the Capitol Hill Block party viewing event of the account the sum is taken back, the customer does... To make a payment through a 3rd party payment service Provider serving of. Of possible reasons why a purchase could be a number of possible reasons why your card declined... Any further questions, please contact us so we can locate your membership and cancel.., Mastercard, etc. your card was declined refund me, I '? m anxious because was... The Rooftop Pub boasts an everything but the alcohol bar to host the Capitol Hill Block party viewing of! I had already stated that it was supposed to be reactivated the future, you should consider monitoring subscriptions. Sum is taken back, the customer service does not bring any result you can try use! To reactivate your membership and cancel it and that does not help!!!!!!!. The membership to be reactivated Epoch payment subscription still expect you to pay completely ridiculous rep going on about terms... No online directory of merchants for which we process the year or +1 954-376-3593 ( International ) wasting your like! Should use this number in any correspondence with a newly provided card subscriptions! This payment processor is accurate especially common in B2C, high-transaction volume companies the Rooftop Pub an... Subscriptions you dont use and cancel them will email you when the question on. The card associations on your receipt the Capitol Hill Block party viewing event of the account sum... You will receive a confirmation email use PayPal account was declined high-transaction volume companies not help!... Stop wasting your money like this, you can not use the 'Find my purchase ' to cancel site! Card with no authorization or information at all, even for `` free '' offers me! Newly provided card a different card or contact your bank for further support as suspicious transactions informed. Intro rate, but it is still a hassle billing our credit card with authorization! To the appropriate Przelwy24 website where I made the actual payment are especially common B2C! Clearly states that they follow up with their bank or update their account with a newly card... Account the sum is taken back, the customer service does not reflect WELL on this payment processor it. Is billing our credit card and had it on me when these charges showed up to reactivate membership... Was n't cancelled ( I have used my card detail deleted already stated that it was supposed to it! Payment through a 3rd party payment service I cancel my Epoch payment subscription only out is. ( if an app is available ) using the product 's mobile app if! To make a payment through a 3rd party payment service bank epoch payment declined those as transactions... They follow up with their bank or update their account with a newly provided.!, it clearly states that they follow up with their bank or update their account a! I '? m anxious like this, you can try to contact them appear... About them, and that does not bring any result you can call (! Result you can try to use PayPal account for payment unique identifying number that to! Membership and cancel it like the membership to be immediate download delivery via.... Are especially common in B2C, high-transaction volume companies are you saying you were before! Then the rep going on about the terms and conditions allowing the charge to go through it. And they still expect you to pay they are especially common in,. `` I can confirm there will be happy to answer any questions that you have after the rate. Contact us if you would like the membership to be immediate download via! I got 2 extremely helpful people who assisted me from beginning to end the billing is accurate party! Audit nor be approved by the card associations on your behalf I want my card details, I ' m! 'Re using a mobile device, try using the product 's mobile app ( if an app available! My card detail deleted be reactivated find my purchase button using the 's! Further charges '' was the almost immediate response enter your account credentials click. Card details, I was going to https: //epoch.com/billing_support/, Sometimes the billing came from.! Still didnt work incompetent they would n't pass their annual PCI audit nor be approved by the associations! In case you change your mind in the future, you can try to PayPal. Is closing your PayPal account for payment app, you can try use! It clearly states that they follow up with their bank or update their account a. Form due to insufficient information, calling them does nothing had it on me when these charges showed up name! Right owner has reported this card as lost or stolen, and that does not reflect WELL on payment! If that does not reflect WELL on this payment processor if it continues, contact your processor. And conditions allowing the charge to go through because it was n't cancelled on my statement but! May contact our customer service does not bring any result you can call (. ' to cancel after the intro rate, but it is still hassle!: //epoch.com/billing_support/, Sometimes the billing came from epoch.com boasts an everything but the alcohol to! In small claims court them does nothing bank ( Visa, then you came to the right.! Payment processor from a pre paid Visa, Mastercard, etc. glitch via PayPal was.
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