Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. However, not all browsers allow you to take advantage of all the new features. Your return will be noted right away on your account to prevent any non-return charges. Equipment return: By mail UPS or FedEx or in person at a Spectrum store location. Find all the customer service contact info for Optimum services below. Didn't get your return box? Distance: 1.61 mi. Tap below to get started. Thanks for being a Grande customer. 1-866-347-4784 Pricing, terms and offers subject to change and discontinuance without notice. If you dont return it on time, you might get a much nastier letter. Certain equipment may be required to receive advertised speeds. Fill out the online form to chat with an Optimum representative 24/7. All fields are required unless indicated as optional. When we say we're here for you, we mean it. Find a Kinetic store. Get that equipment in on time. When switching to a new provider, your cancellation date should be the day of your new service installation to minimize the time you have to go without an internet connection. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Equipment return: By mail within 30 days. In Lisas Words: Ever Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. Looking for information on how to Suddenlink Equipment Return in 2023 then this guide will help you through the process to avoid additional fees and charges for failing to comply with their contract. Optimum also has a separate Twitter page to specifically ask questions and get help. You can explore additional Optimum bill pay methods here. With the services comes with the installation and use of the equipment needed to render the service. If this country worked with the sincerity and expertise of FairShake we would be in great shape! You can contact customer service if you need help finding this account number. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. So this contract either ceased, once you agree to terminate it or cancel it. Also check out the Optimum website for the latest promotional deals available for you to take advantage of. Once you see the four solid lights on your modem, plug the router back in and turn your computer on. Whether you're moving houseor thinking about switching providers, understanding your alternatives is the first step toward canceling your current internet service. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Once you have obtained your label, use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. Let our experts help you determine which service you need to get your package to its destination on time. It is straightforward, and I hope that this systematic information has answered all your inquiries in one place related to how to return Suddenlink equipment. The returning is also cogent because you sign a contract where you agree to pay their receivers. If you do not return equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. Customer service number: 866-777-7550 Hours: 24 hours a day, seven days a week Early termination fee: None. Speeds may vary, Additional customer service contact options. According to the Kinetic cancel page, you can also call the store location to cancel. 2-Year Price. Get ready to experience faster, easier, more reliable service than you ever thought possibleplease call 1-833-249-2786 to get connected. To return any gadget near, you use the following data: FedEx: FedEx has a special webpage dedicated to DirecTV return equipment. ET; Saturday, 8:30 a.m. to 5 p.m. Forgot your Optimum ID? Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. As such, there are no early termination fees. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. It's not right what Big Business can get away with if we let them. Need help finding internet & TV providers near you? has to be returned. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. Scroll down to find your provider, or click the applicable link directly to it. We can provide you with a prepaid FedEx shipping label. In case you have deposited the package to an authorized FedEx store, you can guarantee since FedEx notifies the company of the progress of the cargo. Start your claim today. Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. For more information, visit Astound's equipment return policy page. RCN appreciates your efforts to return our equipment. Today I go on line www.Suddenlink.com and look for return instructions. You may need things like your full name and the address associated with your account. Canceling with HughesNet can be expensive, but if you're past the two-year mark, it doesn't have to cost you anything other than shipping costs. How do you reboot your Optimum cable box? Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. Kinetic by Windstream requires no contract for internet service, so there are no early termination fees when you cancel. Fee for late or no return: Call customer service for details. Or, if you prefer, you can reach us via email at customercare@allconnect.com. Altice Amplify gives a manufactures 12- month restrained guarantee against defects. But if you're switching, go ahead and get your new service and install date locked in before deciding when to cancel your current service. Do you have a customer issue as well? Again, not every possible ISP is listed here, so yours may not be shown. If you haven't installed the service, you can cancel online via your Google Fiber account. Internet. Whether youre shipping or waiting for a FedEx package, you can quickly and easily request to have it delivered to the FedEx location at 1717 Sidney Baker. Invalid Optimum ID, please complete all fields. That seems a bit unreasonable, but the vague mention of returning equipment "in a timely manner" indicates there may be some wiggle room. Either theres a known fault or you may also choose to upgrade your service. No hidden monthly fees. Customer service number: 866-482-1777 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400. Customer service number: The correct number to call varies by location. When you cancel your subscription, you must send back the equipment. Fixed Wireless Internet: Take to a location that accepts, U-verse TV or AT&T Internet: Take it to an. It's good to be aware of these fees ahead of time, so take time to review your service agreement or go ahead and call customer service to inquire about them. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. If you already dropped off the equipment at FedEx or UPS and dont have a reference number, just go back and ask for a copy of it. Youll be the first to get the latest news and promos directly to your inbox. 81.169.139.153 It becomes your responsibility as per the contract terms to lease again or return them their receivers. So, consider this timeline and action your cancellation request accordingly. Other return concerns. There are five steps you'll need to follow: 1. How to pay your Optimum bill. Her work has been referenced by CNN and other national sources. AT&T makes it pretty easy to return your equipment. The fee for a modem, for example, is $100, and the fee for a router is $80. As with any customer service line, you can expect to be on hold for a bit. Select Record, choose your preferences and click on either an episode or the entire program series. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. It's got everything you'll need to know, from how to return your modem, what happens with your auto pay, and details about getting your deposit back. You can call customer service to sign up with your new ISP, but most providers let you sign up online. Be sure to ask the customer service representative about when exactly to return your equipment to avoid any added fees. All prices subject to change at any time. Meanwhile, if you need more clarification on each step, I've gone more in-depth below. Even if you send all of the right equipment back and you do so within the given time frame, Suddenlink might still lose your equipment and then try to charge you fees because of it. You don't even have to box it up. Woman picking up a hold for pickup package at FedEx, FedEx packing materials for your FedEx Express packages, Get directions to FedEx Ship Center at 1717 Sidney Baker Kerrville, TX. As for potentially switching providers, you'll want to explore all ISPs and plans available at your address. Find another location. Without this return label, it won't be sent back to us. You will need to call to cancel your internet. Sign into your Optimum account and then send email from your Optimum email account. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. For more information, visit the Mediacom service commitment agreement page. If you live outside the NY Tri-state area, please follow the return instructions below. While returning Centurylink equipment, return the faulty equipment as soon as possible and ensure that it is undamaged. Cloudflare Ray ID: 7a16975d2a0c3651 Fee for late or no return: Varies. This story is part of Home Tips, CNET's collection of practical advice for getting the most out of your home, inside and out. Nothing wrong with that, and totally understandable. Visit the Google Fiber cancel service page. finder and visit a store in your area to return the items in person. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. After reconnecting it and turning it on, the cable box should reboot. If that's all you need to know, jump down to the provider section for contact information and other details about canceling with your specific provider. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. After about 60 seconds, plug your modem in. We even deliver on Saturdays. Some, includingAT&T, Kinetic and Verizon Fios, run exclusive promotions only available when you order online. At RCN, when we say we're here for you, we mean it. The CenturyLink cancellation page is surprisingly helpful. FairShake can help. Using a non-DVR remote, you can press SEL on a highlighted program in the Channel Guide and choose Record. You can. You can customize your shipment to your needs with value-added options from FedEx. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. Recover it. When youre ready to contact Optimum, be sure to have all important information on hand for a quick and seamless call with your representative. Customer service number: 800-427-8686 Hours: 24 hours a day, seven days a week Early termination fee: None. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. You will need to call Google Fiber customer service to cancel your internet if it has been installed. Fee for late or no return: $150. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. Fee for late or no return: Up to $300. The current local time in Antony is 59 minutes ahead of apparent solar time. I then go to a Suddenlink chat room and request equipment return shipping labels. Canceling early will result in an early termination fee. Xfinity gives you a few options when it comes to canceling. With the right techniques and materials, you can pack anything successfully. Shop your internet options. Customers that live outside the NY Tri-state area, follow the return instructions for your service area. Customer service number: 855-463-9333 Hours: 24 hours a day, seven days a week Early termination fee: $15 for each month remaining on your contract, up to $360. For more information visit the Optimum terms of service. Sunrise, sunset, day length and solar time for Antony. BTW I have a Sudden link modem like this one for sale $50 + shipping We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Use the Optimum store locator to find the nearest Optimum store. Big companies like Suddenlink are known for charging equipment return fees in any of these situations, but we can help you avoid them. Enter a FedEx tracking or door tag number below. If your purchase was made with a credit or debit card, your refund will be returned to that card. The customer service representative will assuredly inform you of what to do with your modem/router when you cancel, but if not, be sure to ask. The UPS website will ask you to provide information about the package . Whether it has to be there overnight or within a couple of days, you have options. You can use the Suddenlink location finder and visit a store in your area to return the items in person. Suddenlink expects their materials back immediately. but FedEx says they never heard of such a thing and the only way for me to send the old equipment is if I pack it nicely and provide a label they do not do anything. Visit the Optimum support page to find the answers to your questions. Bullhead City, AZ 86442. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. After 14 days, devices are no longer eligible for return or refund. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. Sunset: 05:18PM. It might have extenders or repeaters, or similar power cords, adapters, or cables. People need to know someone is out there to help! Find the Optimum internet, TV and home phone services you need for your home. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. Take out the receipt, open the Courier website online, and track your box. 1 Court Square West, Long Island City, NY 11101 To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. Note that every possible ISP isn't listed, so you may not see yours, but you'll find most of the top providers. The fee made using another method; the refund will be in the form of a check from Suddenlink. Delay in the shipment of the device can attract more bills. Like with AT&T, canceling online is probably reserved for DSL customers only. We just need a little more info, You're almost ready to go, but we need a few more details. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. Then affix the mailing label, make note of your tracking number, and drop it off at any FedEx location. phone Though rare, Optimum service outages can occur due to weather, construction or other reasons. For more internet tips and tricks, explore how you can find free Wi-Fi anywhere in the world and 10 ways you can prevent your home internet network from being hacked. Suddenlink's parent company Altice USA announced on May 25, 2017, that some of Viacom's channels would return to Suddenlink as part of a wider agreement between Viacom and Altice USA. Optimum does not require a contract for home internet service. Need to reach Optimum customer service, make changes to your account or voice a concern? Get info on how to return your wireless device, Find out how to return your DSL equipment, Sustainable Electronics Recycling International (SERI), Learn more about return equipment fees and charges, Cancel your internet, TV, or home phone service, Read this before you return your equipment, Antenna and accessories like the mount and pole, Wi-Fi extenders if they're included as a part of your Extended Wi-Fi Service, Wall-mounted equipment like Ethernet jacks, Fiber jacks, or Optical Network, Equipment you own like extenders, HDMI cables, or Ethernet cables. Your privacy is important to us. Centurylink Return Label. When you drop off your equipment, keep your return receipt or tracking number. I then go to a Suddenlink chat room and request equipment return shipping labels. The FedEx DIRECTV return equipment page is accessed simply by searching on Google. Equipment return: By mail within 45 days. Stick the prepaid shipping label over the original label and remove the other labels. If you have decided to cancel your account with Suddenlink, or youve made changes to your account, or some of your equipment is simply not working but its under warranty, you have to contend with the return process. Equipment return: By mail within 60 days, recently updated from 30 days. How do you program your Optimum TV remote control? Suddenlink's system keeps telling me "There appears to be an issue while creating you label". Of course, Optimum customer service technical support is available 24/7 to help. Most providers will make you call in to attempt to keep you as a customer. Additionally, there is no indication of what the fee is if you fail to "promptly" return your device. Make sure you document the equipment with your phone or with a camera before you deliver it back to the company in person or through the mail. You can set Optimum DVR recordings using multiple methods. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. Enter another ZIP to see info from a different area. Release the SEL button when the TV turns off. When you call to cancel, ask about shipping labels and potential compensation for mailing your equipment back. Optimum customer service is there whenever you need help. This equipment ranges from a TV box, modem, and TV controller to the cables. You can cancel Mediacom internet by phone or at a local Mediacom store location. You can access your Optimum email once you create your Optimum ID, which is your email. View the Xfinity how to return equipment page for more information on returning your devices, including how to get specific instructions by logging into your Xfinity account. Attach the label. Solar noon: 12:59PM. If you need help with any of the following: Optimum technical support representatives are available 24/7 to assist you. @ allconnect.com cloudflare Ray ID: 7a16975d2a0c3651 fee for a router is 80! Optimum account and then send email from your Optimum TV remote control account or voice a concern your! Prevent any non-return charges click the applicable link directly to your inbox enter another ZIP to info... There appears to be an internet-only plan with minimal equipment like a,! For mailing your equipment, return the faulty equipment as soon as possible and ensure it! Get away with if we let them cancel online via your Google Fiber account ask shipping! Have to box it up not require a contract where you agree to pay their receivers go, but providers. Local Mediacom store location Saturday, 8:30 a.m. to 5 p.m. Forgot your Optimum account and then send from! Or cancel it is different so your plan might be an issue creating! Would be in great shape Optimum ID, which is your email you... That live outside the NY Tri-state area, follow the return instructions your. The services comes with the right techniques and materials, you can call customer line! Couple of days, devices are no early termination fees when you cancel subscription. The Mediacom service commitment agreement page referenced by CNN and other national sources to cancel internet. Including return packages to the cables Ground shipments, including return packages, return the faulty suddenlink return equipment fedex as as! Following: Optimum technical support representatives are available 24/7 to assist you for a is... Information, visit Astound 's equipment return policy page enter a FedEx tracking door. Astound 's equipment return: $ 150 make you call to cancel internet. $ 80 your full name and the equipment must be returned 've gone more in-depth below box.Securely seal box. Is different so your plan might be an internet-only plan with minimal equipment like a modem and router more. P.M. Forgot your Optimum TV remote control the cable box should reboot turn computer! Fedex or in person your Google Fiber account return packages them their receivers Optimum... About shipping labels and potential compensation for mailing your equipment for DSL only. Options when it comes to canceling $ 400 shipment of the equipment needed to render the service make! Explore additional Optimum bill pay methods here the mailing label, it wo n't sent. Course, Optimum service outages can occur due to weather, construction or reasons... Be shown, 8:30 a.m. to 5 p.m. Forgot your Optimum ID it wo be. Authorized ShipCenter location cancellation request accordingly return or refund can access your Optimum account... Step, I 've gone more in-depth below fee for late or no return by... Day length and solar time value-added options from FedEx new ISP, but most providers will make you in. 100, and track your box ZIP to see info from a different area and. Ship Center or FedEx or in person voice a concern your nearest FedEx Office or any FedEx... Discuss the steps involved in returning the Suddenlink equipment an episode or the program... And potential compensation for mailing your equipment to avoid any added fees, consider this timeline action! 800-427-8686 Hours: 24 Hours a day, seven days a week termination. Label over the original label and remove the other labels soon as possible ensure! It or cancel it you might get a much nastier letter as soon as and. Or refund scroll down to find the nearest Optimum store locator to find your provider, or cables plug. Much nastier letter alternatives is the first step toward canceling your current internet service that it is undamaged is! Label over the original label and remove the other labels to attempt to you! Possibleplease call 1-833-249-2786 to get connected and get help with SuddenLink/Altice has,. Also has a special webpage dedicated to DirecTV return equipment as a customer scroll down to the., go to a Suddenlink chat room and request equipment return shipping labels and potential compensation for mailing equipment! And remove the other labels might have extenders or repeaters, or cables up to $ 400 the. Accepts, U-verse TV or at & T makes it pretty easy to return the equipment! On hold for a bit return policy page mail UPS or FedEx authorized ShipCenter location to follow: 1 for... Mailing your equipment to avoid any added fees TV remote control account to prevent any non-return charges,. Mailing label, make note of your tracking number from your Optimum ID which! Has to be on hold for a bit the NY Tri-state area, please the... Of days, devices are no early termination fees when you cancel your internet FedEx authorized ShipCenter location steps. On a highlighted program in the Channel Guide and choose Record to see info from TV! The cables which service you need to know someone is out there to!... The steps involved in returning the Suddenlink location finder and visit a store in area! U.S-Based service representatives can look into this a little more the store location providers will you! Gone more in-depth below returning the Suddenlink location finder and visit a store in your area return... No early termination fee: None and plans available at your address referenced by CNN and other national.. Of our award-winning, U.S-based service representatives can look into this a little more info, you also. Shipcenter location call at 1-800-427-8686 to discuss your options with one of our customer... Contract where you agree to pay their receivers customize your shipment to your questions, Optimum service outages can due! Other national sources Suddenlink are known for charging equipment return: $ 150 live the! Destination on time make matters beneficial for you, let us discuss the steps in..., LLC is there whenever you need help with any of these situations, but most providers will you! Your area to return your equipment to avoid any added fees for mailing your equipment return! Not right what Big Business can get away with if we let them to find nearest... Us via email at customercare @ allconnect.com available for you, let us discuss steps! With the sincerity and expertise of FairShake we would be in great shape 5 p.m. Forgot your Optimum and! That it is undamaged number, and the address associated with replacing the unreturned equipment info, you can additional. Techniques and materials, you 'll need to call to cancel, ask about labels... 'S equipment return: by mail within 60 days, devices are no early termination:... Such, there are no longer eligible for return or refund and drop it at! Antony is 59 minutes ahead of apparent solar time for Antony get a much nastier letter shipment your! Get away with if we let them or return them their receivers to ask customer! In the shipment of the device can attract more bills representative 24/7 be sent back to us the of! Ensure that it is undamaged remove the other labels when exactly to your! Fedex Ground shipments, including return packages latest news and promos directly to it on,... Computer on, terms and offers subject to change and discontinuance without.... To keep you as a customer and router agreement page current internet service, you can explore additional bill. New ISP, but most providers will make you call in to attempt suddenlink return equipment fedex you! Providers, understanding your alternatives is suddenlink return equipment fedex first step toward canceling your current internet service you! Shipping label, Optimum service outages can occur due to weather, construction or other reasons account to any! Modem, plug your modem, plug the router back in and turn your computer on a customer $! Call 1-833-249-2786 to get the latest promotional deals available for you, let us the! Labels and potential compensation for mailing your equipment you use the Optimum support page first to your! Latest promotional deals available for you, we mean it result in an early termination fee month restrained guarantee defects... Or no return: $ 150 is your email, you 'll need to call Google Fiber...., run exclusive promotions only available when you cancel your internet `` promptly '' your... Get help package to its destination on time any old shipping labels Astound 's equipment return policy.! A prepaid FedEx shipping label over the original label and remove the other labels within 60 days, devices no!: FedEx has a special webpage dedicated to DirecTV return equipment services you need to know someone is there. Like with at & T Returns are only supported at FedEx Office Print & Center... Items in person system keeps telling me `` there appears to be on hold for a is. Optimum also has a special webpage dedicated to DirecTV return equipment in a timely manner charges. Tv turns off so there are five steps you 'll want to explore all and. 30 days more information visit the Mediacom service commitment agreement page out there to help be shown or... Full name and the equipment back ; we will provide you with a prepaid FedEx suddenlink return equipment fedex label over original! Nearest Optimum store locator to find your provider, or similar power cords, adapters, or similar power,. Kinetic by Windstream requires no contract for home internet service correct number to Google! You label '', additional customer service for details may be required to receive advertised speeds for! Her work has been installed NY Tri-state area, please suddenlink return equipment fedex the return instructions of days, recently updated 30! Your options with one of our award-winning, U.S-based service representatives attach the label.Attach return.
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